Disclosure & Payment

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Business Description

www.4050media.co.uk is a site operated by 40 50 Media Limited (“we”, “us” and “our”). We are registered in England and Wales under company number 8648170 and have our registered office at 145-157 St John Street, London EC1V 4PW United Kingdom and trading address at Kemp House, 152-160 City Road, London EC1V 2NX United Kingdom. Our VAT number is 169975436.

Product/Service and Price List

All Website Design and Development, General administration and any other chargeable time is charged out in blocks of one hour. Current charge out rate is £60 per hour.

To change the IPSTAG or transfer a domain name away from 4050media.co.uk the cost is £30 per domain name.

To provide a copy of a website in Zip format including any related databases the cost is £60 per website.

Hosting and related services are charged on a yearly basis in advance. No refunds in full or pro-rate are available for any hosting or related services.

Payment for services and products can be made by Direct Debit, BACS, or PayPal.

If a payment is made to 40 50 Media and then subsequently cancelled, an administration fee of £60 will apply and any services provided by 40 50 Media will cease until the administration fee and any re-connections fees are paid in full.

If a Website or email or hosting services is deactivated due to none or late payment, a re-connection fee of £60 minimum will be applied and must be paid in full before the service(s) are re-instated.

No domain names will be transferred to another service provider until all outstanding amounts due to 40 50 Media are paid in full.

All prices exclude VAT and are valid for 5 working days from date of written quotation via email.

Return / Refund / Cancellation Policy

In addition to our Terms and Conditions, Refunds and Cancellation of services are available subject to the following terms and conditions:

1. Refunds will not be issued for those who break our Terms and Conditions or Acceptable Use Policy.

2. Domain name costs and related services or products are non-refundable.

3. SSL certificate costs and related services or products are non-refundable.

4. VPS and Dedicated Server costs and related services or products are non-refundable.

5. Co-location costs and related services or products are non-refundable.

6. Any website design or development costs for work carried out prior to a written cancellation request, setup fees incurred, deposits or initial part payments of any kind are non-refundable.

7. Customers will receive a full refund for all services if notice of the cancellation is received up to 30 days from the initial receipt of the service. Excluded from this are the non-refundable items listed above.

8. Cancellation requests received after 30 days from the initial receipt of service will not be accepted and no refund(s) made.

9. We issue refunds within 30 working days after a request is made.

Contact Information

To contact 40 50 Media Limited, write to our trading address at Kemp House, 152-160 City Road, London EC1V 2NX United Kingdom.

For all written enquiries make the letter for the attention of Customer Services. The letter will then be passed onto the relevant department by Customer Services.

Alternatively you can send an email to 40 50 Media via our Website at: http://www.40 50media.co.uk

All requests for technical support can be sent to us via our Website at: http://www.40 50media.co.uk